It does not matter which call centre agent you speak to nor does it matter which email address you send your email to..... I have had this Home loan with them for 4 years now and all of a sudden they keep debiting my account on the incorrect date. After numerous calls and apology letter received from standard bank saying this will not happen again it has happened again and more than once...... They are also trying to charge me for their incorrect debit orders.....STAY AWAY, A home loan is an asset and you do not want these numerous issues especially when you have never missed a debit order!!! Dont be fooled by their responses as it is once off and then they ignore you, especially on social media, it is a ploy to make you believe they assist when they dont!!! STAY AWAY FROM SBSA HOME LOANS - GO ANYWHERE ELSE !!!!
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