After experiencing this problem last week I called standard bank internet banking to equire. i was told revert back to the old internet banking site in order to access this functionality - fair enough it works. The reason for this workaround is that standard bank have not yet migrated the functionality to the new internet banking app. My view is that its been at least 3 years since the new internet bankning site has gone live but standard bank is still reluctant moving functionlity to it. Why launch this new platform if you still want ALL your customers to remain on the older system? it buffles me i have to say.
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