hi, I'm not the opening poster, I'm a new poster. I was asking if there was some information what the Cash Finance Charges were or what they were composed of or how they calculated. Surely this could be shared here on the forum so others can also understand how their Cash Finance Charges are compiled? That is the whole point of a forum. There has to be a document that standard bank has that states what and how the bank makes up the Cash Finance Charges? It is clearly not just the interest rate ie. 16.50% as mine are near 20% if calculated to the balance. This is what I was trying to find out and I think the opening poster was also trying to work out. I will send an email through with my details and you can give me a call then on what and why the Cash Finance Charges go up when the balance is being paid off and the card is not even used. Technically speaking the balance and interest charged should be less than the previous month but for some reason, the interest charged (which is also called the Cash Finance Charges it appears) seems to increase. I'm trying to pay off debt, not get more into it even when I owe less! I also find it interesting how the interest rate increases when you get to R10,000 to over 19% so for example, if you paying off an amount over R10,000, you paying currently 16.50% but when you get to R10,000, instead of being able to congratulate yourself in paying down your debt, you get hit with a massive 25% increase in your interest rate to over 19% p/a just because you made it down to R10,000?! Can Standard Bank explain the method in this and why? Surely it would be easier for people to get out of debt if they didn't get hit with high interest rates as they owe you less? Thanks, looking forward to your reply on the forum.
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Hi there, I have also noticed these charges keep changing even though I don't use the card while I pay off the card, I've called multiple people too and have gotten no answer on what these charges are exactly or why they keep fluctuating so much. How can I find more information please from someone that does actually know the charges because this seems like a mystery which should not be as it's banking, a fee is a fee and is either set or a percentage but overall, it should always be known and the customer should not just be told "we don't know what makes it change". Thank you.
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