Good day, We have applied for the passport application of my wife & infant son. We have made payment online (via the MyBills option) and booked an appointment at the Milnerton/Canal Walk branch via the e-Home Affairs site. However we are not sure whether the branch has the necessary facilities (biometric scanner & digital photographs) to complete the passport application, i.e. rendering the need to to go to a Home Affairs office superfluous. I have tried researching online but there is conjecture around whether the branch is able to complete the application. Home Affairs advises us to contact the relevant branch. We have tried contacting Standard Bank but the call centre is unable to provide us with an answer, nor can they put us through to a represenattive at the branch (Milnerton/Canal Walk). The need is quite urgent and we are surprised that we cannot get an answer from Standard Bank. I look forward to a meaningful response on the matter, not to contact the call centre which we have been trying to do. Best regards, Ziyaad
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