Good day, @MLUNGISI17037.
Thank you for reaching out.
Statements are sent on the monthly basis to the email address you submitted at the branch.
Do you normally receive your statements on a monthly basis?
Please follow the below steps to retrieve your bank letter:
login to your Mobile App using, your login details
Tap on your current account tile
Then scroll down to your documents
Choose to download or email it to yourself.
Alternatively, you can request our team to email it to you by contacting 0860 123 000 option 3 then 3.
Let us know should you require further assistance on this.
Regards
Standard Bank Team.
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