Hi Boitumelo, all of these complaints in this thread, has the same issue here!! Standard Bank is not telling us what goes! The same automated, repetitive answers to all of us...if any. I once received 3 exact same "Finance Carges" on the same transfer or day!! Seriously?
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@PieterN wrote: hi, I'm not the opening poster, I'm a new poster. I was asking if there was some information what the Cash Finance Charges were or what they were composed of or how they calculated. Surely this could be shared here on the forum so others can also understand how their Cash Finance Charges are compiled? That is the whole point of a forum. There has to be a document that standard bank has that states what and how the bank makes up the Cash Finance Charges? It is clearly not just the interest rate ie. 16.50% as mine are near 20% if calculated to the balance. This is what I was trying to find out and I think the opening poster was also trying to work out. I will send an email through with my details and you can give me a call then on what and why the Cash Finance Charges go up when the balance is being paid off and the card is not even used. Technically speaking the balance and interest charged should be less than the previous month but for some reason, the interest charged (which is also called the Cash Finance Charges it appears) seems to increase. I'm trying to pay off debt, not get more into it even when I owe less! I also find it interesting how the interest rate increases when you get to R10,000 to over 19% so for example, if you paying off an amount over R10,000, you paying currently 16.50% but when you get to R10,000, instead of being able to congratulate yourself in paying down your debt, you get hit with a massive 25% increase in your interest rate to over 19% p/a just because you made it down to R10,000?! Can Standard Bank explain the method in this and why? Surely it would be easier for people to get out of debt if they didn't get hit with high interest rates as they owe you less? Thanks, looking forward to your reply on the forum. Hi, I have the exact same issue here with Standard Bank's "Cash Finance Charges" on my Credit Card. I will be cancelling all of my accounts with Standard bank if this is not resolved and an appropriate answer and reason is given to us. How is this possible that if I want to pay off my credit card debt by transferring from my cheque to the credit card and paying it off montly, that a huge cash finace charge is being debited to the credit card and at high interest rate? Not to even mention an extra "Finance Charge" = what is this for then ? Standard Bank this doesn't appeal to me and I have contacted other banks and they could answer me my questions regarding such fees which they have, but not this "seems almost fraudulent " charges ... not cool!
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