Dear Mandy, In the old days I could request a consultant to send me a bank statement that is older than 6 months, by sending a secure message on the internet banking site, but now I can't do this with the new site anymore. I still spoke to a standard bank consultant telephonically on Saturday, and he advised me to send a secure message to request this. But now I can't seem to get access to the old site to still be able to send this request. Is there any way that I can make a request for a statement from last year without visiting the bank?
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