I take it this is an inhouse conversation platform, that seeks to resolves some our frustrations as clients. I wish to find out if anyone is in a position to advise, why is that our consistant Digital access (Internet Banking, Mobile App) challenges are permanent and seemingly acceptable, when are we finding permanet solutions? The whole of yesterday, I could not access important funtions of these platform, it was not the first time, it is frustrating, and really seems to push one to have an undesired secondary banking, as our platforms cannot be relied on at all times. Please address this failure, as it sets us aback, and really inconsistant with our (the Bank) growth aspirations, as Digital is an integral part of our 'Beating the Market' pillar. Thanking you in anticipation.
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