If a customer from FNB makes a eft transfer over a weekend for a sale say R 100000. How can I ensure that money is in my account and stays in my account and also prevent a possible eft reversal from the person transferring the money? @StandardBank wrote: How long does it take for an EFT payment to clear? There is a 24 hour period maximum clearance time for transfers between Standard Bank accounts, while payments to other banks may take two to three business days to reflect on the beneficiary's statement. Payments made into a MasterCard account take 24 hours to reflect on a statement. What is the clearance period for international payments? International transfers take between 2 to 3 business days to clear. Why are clearance times on money transfers taking longer than 48 hours (SB to SB) and longer than 72 hours to other banks? The clearance process is a security measure. It is important to remember that weekends and public holidays are not considered business days and should funds take more than 3 business days a client is welcome to call the payer to request tracing with the paying bank. I have received a payment confirmation but the money still does not reflect in my account. A payment confirmation from the sender is not an indicator that the money is available, merely that the sender has activated the transfer via internet banking.
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Hi there Can you please liaise with your system developers and ask them to enable the Standard Bank Internet Baking website to see, manage, load amounts and do all things considered with respect to the Virtual Card. It honestly makes no bloody sense that the mobile app is so divorced from the SB internet banking website that one can only & exclusively manage/load the SB Virtual Card on the SB mobile app. What happens if something happens to the SB user's phone and the user wants to use/load/manage the SB virtual card? Example: phone theft / loss of functionality - software issues. Please ask your developers and business analysts to exercise some proper critical & intelligent thought over the full spectrum of a user's needs & reasonable scenarios - SB is domiciled in SA and mobile phone theft is highly likely in SA; hence there should be a way to manage/use the virtual card without needing to go and immediately buy/get a new phone device). If you have a website, it should be maintained with all the functionality on the mobile app and vice versa - using a virtual card isnt a mobile specific type of service or application, anymore than using a credit or cheque card. If there is a way to use to the virtual card on the SB internet banking website as at today, then please indicate where and how this is done. With thanks,
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