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My husband eventually went to the Std bank in Canal Walk personally. The lady there was extremely helpful and sorted out our online booking. (can't just walk-in - HAVE to have a booking.) Earliest one we could get was in 1 month. The sooner Home Affairs rolls this out through other banks in Cape Town, the better!
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Is it at all possible to do the passport biometrics at Canal Walk branch? Website just says "no time slots available " and can't get anyone to answer a phone. Can we walk in yo make an appointment?
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