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Thanks Mandy. As this is a scam I cannot contact them and do not know who they are. The only information I have was supplied by Standard Bank - phone numbers tht nobody answers so your solution does not help and I need the help of my bank. It seems crazy that if victim of a scam allowed by the bank, that all up to me to sort out without any information. Please suggest another way. Thanks ... View more

Hi Mandy Thanks for your response. I obtained contact details from Standard Bank about the debit order  - it was set up many months ago but without my permission from Naedo. The contact phone numbers are either engaged or voice saying call later. I am certain this is a scam but having trouble cancelling the direct debit order. I also want to know how to get the payments back as cannot understand how a debit order was set up without my permission especially as this has happened before.  Thanks and hope you can help further. ... View more