Good Day,
Please be advised that you can now reverse unauthorised debit orders under R200 on the online banking platform, as well as, the mobile banking app. Please visit: https://community.standardbank.co.za/t5/Internet-banking/How-to-reverse-a-Debit-Order-on-Online-Bank... for more information on how you can reverse your unauthorised debit orders on the online/internet banking platform, as well as, https://community.standardbank.co.za/t5/Key-app-features/How-to-reverse-a-Debit-Order-on-the-Mobile-... for mobile banking app reversals. Should you need to reverse funds more that the R200 limit, please note that you will need to visit your nearest branch or contact customer care on 0860 123 000 for further assistance.
Kind Regards,
Mandy
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