Hi @Aneza.
Thank you for reaching out.
Our charge backs team should be able to assist with reversal of EFT payments.
Attached is a form you need to fill and forward it to the below email.
NB:
Fee R292.55.
It’s not guaranteed.
Turnaround time is 10 business days.
Kindly forward the form to
[email protected] for our team to assist further.
I trust this resolve your query.
Kind regards,
Fana.
Standard Bank Team.
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