Still not resolved! I have now spent 3 hours on the phone with various people & departments on Standard’s customer Call centre. I finally got someone who appeared to know what they’re talking about . They advised the following Only the business banker can link the credit card too an existing account. It cannot be done via the call centre or any other method You need to link the credit card to our bank card number It will then appear on the dashboard for that card. I passed this info on to my business banker,
[email protected] this morning. She replied as follows: I have tried now again to link the card as requested and I am still not able to. This has been referred and we will be in contact. THIS HAS BEEN GOING ON SINCE MARCH 4TH! WTF is going on at Standard Bank!!? PLEASE ESCALATE TO YOUR APP DIVISION & GET SOMEONE TO CONTACT ME
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