I've got similar problems. I have tried emailing the so-called help centre and also somebody at the branch whose address I know, have spent over £60 on international calls to these useless people, have been passed from pillar to post, been cut off multiple times, and repeatedly told that I must call in at my nearest branch (I live in the UK), but have got nowhere. I have been left shaking and sick with rage. I can't even see my address or phone number on this rubbish app. I dearly wish I could close my account at this pathetic bank, but I have to keep it open to deposit proceeds from my pension investment. IF ANYBODY FROM SBSA ACTUALLY READS THIS, WILL YOU PLEASE RESPOND?
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