Hello @Tim3,
I can imagine your frustration on this, the error could have been a result of a technical issue. Please rest assured that the funds will be reversed into your account upon being declared an unsuccessful transaction. Should the money not be returned within 2 to 3 business days, kindly contact our customer care on 0860 123 000 or forward your account details, ID number and contact details to
[email protected] for further assistance.
Regards,
Mandy
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