Good morning, @Skalivar.
We appreciate you reaching out to us.
ID and passport applications are handled through the Home Affairs website. We assist with the payment process, after which you can visit any of our participating branches for biometrics and collection.
Once you've initiated the application on dha.gov.za, it's essential to subscribe before making payments to DHA. Here's a step-by-step guide:
Log in to internet banking.
Navigate to Transact.
Under Pay, select My Bills.
Accept the Terms and Conditions.
Search for DHA and subscribe before processing a payment.
Proceed with the payment.
Bank branches are listed on the website, and you can check for available dates 2–4 weeks in advance.
Please let us know if you require further assistance.
Kind regards, Standard Bank Team
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