This evening around 6pm, I deposited R1400 at the Nicolway shopping mall Standard Bank ATM. There was a beeping noise and my cash jammed. I received a slip saying there has been a cash jam and that I must visit my branch. I was in shock and furious! I called the number on the ATM machine, which took ages to be answered. When eventually I chatted to the lady, she put me on hold for a good 15mins! Only to come back to tell me it will be solved in 10 days! Otherwise I must go into the branch and they will refund me. BUT now after reading ALL the complaints I am so petrified that I will not get my money back! The machine took 5 seconds to take my deposit, do I need to wait days and days to get my deposit back? I'm so scared that I don't think I will sleep tonight! I will be visiting the branch at exactly 9am, and I'm expecting to receive my deposit straight away, same time as the ATM jammed my money. Well after this, there is no ways I'm ever going to use the ATM to deposit money!
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