I made a booking on the ehome affairs website for passports at the Canal Walk Standard bank branch for 9, this morning 9 March, but the bank was closed.We phoned the DHA contact number on the Standard bank door, he was aware of the appointments, but informed us that he is not available to fulfill the appointment because the bank is closed. Why did the website allow bookings for time slots that were not available? If this changed since I made the booking last week, why were we not informed? What should we do now? We need the passports soon. The Standard Bank DHA contact person told us to go to a Home Affairs office, but I am worried that they will not be able to see the payments already made for the passports and ID. Please advise on the best way forward.
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