My 16 year old daughter is applying for her passport renewal as well as her first ID, which we intend to complete through a Standard Bank branch. She has set up an online banking profile using her own account as we seemingly cannot make the payment for her passport renewal on her behalf using internet banking. She is set up but her EAP limit is zero and internet banking won't allow her to adjust this, saying she must visit a branch. Could you please advise how to adjust her monthly EAP limit at a branch and what documentation we will require to do so? Many thanks
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