Ok so its a Saturday morning. I fly to Europe on Sunday. I have NO funds cause they were being sent from Europe. So the funds arrive in SA 18:00 on Friday. I CANNOT get the funds cleared into my acc because the ONLY way to do this is using the Incoming Funds Call Centre which is CLOSED over weekends. So now I will land in Europe having NO FUNDS. Perhaps Standard Bank will let me spend the week at the Slow Lounge at Frankfurt Airport. Can someone PLEASE explain to me how it has NEVER crossed the collective mind of Standard Bank (if they even have a collective mind) that SOME of their clients might want to travel on a weekend and JUST MIGHT need foreign funds cleared ito their acc for the purpose of said travel !! Do the people who man the FOREX Call Centre need a PHD in Finance ? As far as I am aware the Prestige Banking Call Centre is open 7 days a week. WHY OH WHY can clients NOT CLEAR Foreign funds over a WEEKEND ! This question is NOT rocket science - or IS IT ??? Now after landing Monday, and BEFORE booking into my hotel, I need to call the Incoming Funds Call Centre and request clearance. Then I have to wait for such clearance so that I can check into my hotel. If it takes 24 hours to clear I will be sleeping on the streets !!!! THANK YOU DARLING STANDARD BANK FOR YOUR CONCERN !
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