I am also having the same issue for a week now and each time i call the offices i am put on hold for a minimum of 20 minutes after which the attendant asks me to hold again so that they can transfer me to the person who can help me. I hold again for another 5-10 minutes and that person asks me to submit a query to some platform. Really?? Did i have to hold for 30 minutes to be told to submit the query to another platform.
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