Hi The money is returned the next day, Let it be known that the app works 2% of the time the rest of the time is fails, StandardBank is well aware of this issue and fails to correct it but what makes me the most upset is the fact that the part that takes your money is flawless. There is so much developement put into insuring that the money is taken and also returned (which shows us that they know of the error) yet the issue of the failure to supply you with the electricity code doesnt get any attention. Let me run a scenario for you guys here, Imagine you have 1 unit left and you need to buy electrcity and all you have left in your account is R200, so you buy via the app for R200 and guess what Standard Bank gets there money but the app fails to give you the code, now you have no money to go to the shop and buy the "manual" way as Standard Bank has insured that the money processing part of the system works 100% but the rest not so now you are forced into darkness by a bank that should be considerate for there clients. If you cant run the function remove it till such time you can depend on it to work so that we can use the function as we all do greatly appreciate the ablilty to buy electricity via the app when it works.
... View more