Morning, I used to be able to make an EFT payment from my Nedbank account to my Standard bank credit card and EFT the proof of payment to [email protected] and they would clear the funds immediately into my credit card, now I am getting emails saying I need to FICA, which I have done a month ago. I have contacted support and there is no FICA hold on my profile. Please can you advise why this system is not working anymore? Thanks!
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