Good morning, @merwechris.
Thank you for contacting us.
Personal information cannot be forwarded to you without your permission.
To access your account and help the correct account holder, we must first validate your identity.
Once authenticated, please be aware that there may be a cost for emailing you your account confirmation letter; however,.
You can prevent this by completing the instructions below:
Log in to your mobile app using your login details.
Tap on your current account tile.
Then scroll down to,
Choose to download it or email it to yourself.
Alternatively, you can request our team email it to you by contacting 0860 123 000, option 3, and then 3.
Let us know if you require further assistance on this.
Regards,
Standard Bank Team
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