I need to renew my debit card within the next 2 months, or so. While Standard Bank may be open during the current Covid-19 lockdown, I am not at all happy about being forced to physically present myself at a branch in order to renew my card. I suggest that Standard Bank come up with a new plan in order to accommodate those who feel this way. That being said, I decided to go to my nearest branch this morning and get it done. (It is my view that waiting another month or two would be a mistake as I suspect things are going to get worse before they get better.) HOWEVER, when I reached my closest branch (Brooklyn Mall, Pretoria), there was a hand-written sign on the door informing me that the branch is closed until further notice. You may draw your own conclusions as to why the branch is closed. So, now I have attempted to visit my closest branch, as per your recommendation, and failed. You say that you can assist those unable to visit their closest branch. I am now asking for your assistance. Please get in touch and tell me what can be done. First prize would be you finding a way to deliver my new card to me at my home address. Thanks in advance.
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