I have one account with two cards linked to it (Debit & Cheque Card). Initially, I had the debit card then I applied for a Cheque card so then I created a new dashboard for the Cheque card on the mobile app and it works fine and all the details are there and I can see my investment accounts whereas in the Debit card dashboard I can't view these accounts. However, when I go into my internet banking I see both dashboards but only the Debit card dashboard is active and the Cheque card dashboard says inactive. When I try to activate it, it says the details I've entered don't match the ones they have on record yet I haven't changed my details. I've tried calling to get help and I was told to go to a branch. When I went to a branch no one could help and said what I'm saying does not make sense. I don't know what to do now. How do I get both dashboards active on internet banking??
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