Good day, @Kashifa247.
I'm sorry to hear about your frustration and disappointment with the response you received from both the betting company and our support team.
We understand that issues can arise outside of regular business hours, and it's our goal to provide assistance whenever it's needed. We apologize if you felt that our support team did not meet your expectations in this regard.
Please rest assured that your feedback is valuable to us, and we will take steps to address this matter internally to ensure that our support services are accessible and responsive to our customers' needs at all times.
In the meantime, if there's anything specific we can assist you with or if you'd like to discuss your concerns further, please don't hesitate to reach out to us. We're here to help.
Warm regards,
Standard Bank Team
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