I went to the bank today to remove my old cellphone number and ask that my OTP gets sent to my email. Now the banking app will not confirm my account with a OTP and the cellphone number that was on file was supposed to be removed today and it is supposed to only ask for an email address... now it's not asking for an email address and I can not access my own account as that old cellphone number does not exist anymore! I'm extremely irritated with this as I now have to drive back to the bank to wait another 2 hours in que only to have them tell me the same thing they told me today! And the irony of it is that they can't check it while I wait because apparently it takes 30-45 minutes to update, and it's now been 3 hours and nothing and the bank is now closed and I'll have to drive another 100km's tomorrow just to do what I tried to do today...
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