Hello @batesj,
Please be advised that we will be reaching out to our Home Loans & VAF customers who may have challenges meeting their repayments, to provide them with options to contact either the Debt Care Centre or their Relationship Manager for a solution that is suitable to their circumstances. This applies to customers who were not in arrears as at 1 February 2020. Please can I ask that you refrain from sharing your personal details (i.e. ID number) on this platform as it may pose a risk as the platform is public.
Kind Regards,
Mandy
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