Hi @Lynn5.
Thank you for reaching out.
Please note that home loan statements are only generated and sent to customers biannually.
There are ways in which you can get the statement of your preferred choice. Please see some below.
Log onto the app,
Tap on the tile that shows your home loan account details and balance,
Under "Your documents", select "view" and choose between a 3, and 6 months statements.
If your home loan is not added as a tile. Please follow the steps below to add it.
Log onto the app,
Click more
Click open a new account
Select Home loan
Alternatively, you can contact us on 0860 123 001 or send an email to
[email protected].
Kind Regards,
Fana.
Standard Bank Team.
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