Hello @Nj01,
Please be advised that payments to other banks can take 2 to 3 business days to reflect. Weekends and Public holidays aren't considered business days which explains why the payment has not cleared. Please check in with the receiver later today or tomorrow for an update on this. Should the receiver not have the funds in that time, kindly contact us on 0860 123 000 in order for us to look into this and assist you further.
Regards,
Mandy
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