Hello everyone.
User ID is either an email address or preferred name.
Your preferred name needs to have a special character such as @#*%.
Your email address needs to be a registered one/ valid with your own password.
After downloading your mobile app on your play store, you will select home/work, or branch.
By selecting home/work will allow you to register by yourself. Please ensure you have your ID book or smart card with you.
If you get any error messages or any issues, please contact our digital team on 0860 123 000 option 3 then 4 for assistance.
Regards,
Fana.
Standard Bank Team.
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