Hi I deposited money on the 3rd of August into one of your ancient autobank atms with envelope deposit where the machine doesnt count the money, you say how much you put in. I was in a rush and only realised it wasnt the normal instantly available in your account deposit. I deposited the lose bank notes directly into the envelope slot with no envelope and kept both the customer copy and the bank copy. It's been over 2 days and the money reflects in latest balance but still hasn't cleared as available in my account. I've spoken with several customer service agents telephonically and even went to a branch and stood in a queue for an hour and they all said it takes 48 hours to clear. Now its 50hours and it's still not available. What should I do standard bank? Please advise, you need to update your atms built in the 70s with more modern technology. This shouldn't take so long.
... View more