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Hi @Obert101, please send this to Tutuka for assistance inchecking your funds. Kindly send an email to [email protected] with subject line "reversal of funds request" for assistance in tracing your funds. You can call them also on 0860121161 for immediate assistance.
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I have a problem with a few if my virtual cards, i bought something from an online platform, they asked for authorisation from the bank, the money was taken from the acc, but the money was returned by the online platform as the order was somehow cancelled on their side, to date the money has not returned,this happens more than once and there is no one helping me. What should I do?
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