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1. Website links incorrecy 2. Calling call Centre gives useless options to find a forex branch. 3. Closed forex branches advertised as open when they do not exist (Northgate) 4. Call Centre options drag on with no option to get to person for assistance. Pretty rubbish all round just means investments delayed and very bad impression re current and future service.
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Shocking that there was No notification to customers that card transactions totally broken all day. That is not 'intermittent' after I had to log in and search for info. Had to load Spar as beneficiary and pay the cost of sending email confirmation. So how much money are you making today out of your failure - all costs should be reversed to clients as it is your fault.
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