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1. Website links incorrecy 2. Calling call Centre gives useless options to find a forex branch. 3. Closed forex branches advertised as open when they do not exist (Northgate) 4. Call Centre options drag on with no option to get to person for assistance. Pretty rubbish all round just means investments delayed and very bad impression re current and future service.
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Hi @Loretta1, thank you for sharing. I apologise for any inconvenience caused. Please do get in touch with us the team via email [email protected], reach out to via Twitter on StandardBankZA, Facebook on Standard Bank - South Africa or call 0860 123 000 option 3 then 4.
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