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Hello there.
Thank you for getting in touch with us.
This seems like a really frustrating scenario, no doubt.
The details you're trying to use are not the ones you used to sign up at first.
Our digital staff needs to update your information. For assistance, call us at 0860 123 000 and select options 3 and 4.
Looking forward to your response.
Regards
Fana.
Standard Bank Team.
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