I have to make urgent payments but I can't log in into my account as it want's to have an OTP, but my service is disabled. Therefore I can't activate my OTP password. It shows that the information they have on records are not matching. Excuse me, I have the same details since I open that account. To speak to a consultant is apparently taking 10 minutes, and I'm number 526 in the line, that is not acceptable for a bank, where online banking is actually forced onto everyone, if they like it or not. I prefer online banking but if I have to go for everything into the bank or hang for hours in a queque to activate anything, that is not professional. Overseas everything is done like that and there is not problem at all. Any help is welcome! Thanks
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