Hi Celestep,
Please follow the below steps to increase or decrease your EAP limit on the app.
Select the menu icon in the top left or swipe the screen from left to right
Select ‘Manage Cards’
Select the highlighted card (this is the card you used to create the dashboard)
Select ‘Monthly EAP Limit’
Select the current EAP limit amount, and change this to the new limit that you’d like (up to a maximum of R500 000)
Select ‘Next’
You will receive a one-time password (OTP) delivered to your cellphone or email
Enter this OTP
A screen will confirm your limit is updated and you will receive an SMS to confirm your limit has been changed
Your new limit is applied permanently (ie for this month, and all months after that)
Hope this helps.
Regards,
Standard Bank Team
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