Hello @Liberty,
Please be advised that you can now reverse unauthorised debit orders on the online banking platform, as well as, the mobile banking app. Please visit: https://community.standardbank.co.za/t5/Internet-banking/How-to-reverse-a-Debit-Order-on-Online-Bank... for more information on how you can reverse your unauthorised debit orders on the online/internet banking platform, as well as, https://community.standardbank.co.za/t5/Key-app-features
Please be advised that you can only reverse debit orders for R200 and below. Any amount above that will need to be reversed through the contact center or at your nearest branch.
Kind Regards,
Mandy
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