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3 easy steps to safe and secure online banking
Senior Member

12814077_10153510388062615_4767168996309644650_n.jpgStep 1  - MyUpdates

Peace of mind is just an update away. Register to receive payment notifications and stay on track of your account at all times. MyUpdates is a free service that makes it easy to identify and report suspicious or unauthorised transactions. After you register, you will receive an email or SMS alert for every transaction that takes place on your account. Register by calling 0860 123 107 or visit any Standard Bank branch.


Step 2 - Trusteer Rapport

Protect your confidential information with the Standard Bank Trusteer Rapport. This free security software is specially designed to protect your PC should you use it for online banking. When you log onto online banking all you need to do to install Trusteer is to click on the ‘Download Now’ pop-up and follow the prompts. With Standard Bank’s Trusteer Rapport you get complete peace of mind when you bank online.


Step 3 - Report Fraud

If you suspect that you have been a victim of fraud, please report it to us immediately or within 24 hours so we can investigate fraudulent activities on your account. Here’s how:

  • If you receive a payment notification for a transaction you did not authorize, reply with a 1 via SMS.
  • Call us on 0800 222 050
  • Visit your nearest Standard Bank branch


Peace of mind is priceless, that is why we ensure that all your online banking solutions are secure, convenient and cost-effective. Bank confidently with Standard Bank to keep Moving Forward.


For more information about online banking security, call us on 0860 123 000 or visit the security centre on our Standard Bank website: