How to reverse a beneficiary payment on mobile app

[FanaM1]

Good day, @Lentswe8.

This is a tricky one. If the payment was processed successfully, you will be required to fill in a EAP recall form and request for the funds to be reversed.

If the account does not exist at the bank you paid in error, the funds will be reversed back into your account within 10 working days.

Should you consider reversing your funds, please note the below.

NB:
A fee is applied
It’s not guaranteed.
Turnaround time is 10 business days.

Kindly forward the form to [email protected] for our team to assist further.

The form is on the link below.

https://www.businessonline.standardbank.co.za/static_file/Business%20Online/sa/Forms%20for%20profile...

Please let me know if this solution helps.

Kind regards,

Standard Bank Team.

[Lentswe8]

So what happens when the beneficiary refuses?

[Lentswe8]

Hi, I made a false immediate payment. How can I get it back?

[FanaM1]

Good afternoon, @ClintonPetersen.

We shared a link that will redirect you to downloading the form and using it to reverse your funds.

To have your funds reversed, you will have to request an EFT payment recall. The process can take up to 10 working days. You can use the below link to download a recall form. Once filled in, you can email it back to [email protected].

https://www.businessonline.standardbank.co.za/static_file/Business%20Online/sa/Forms%20for%20profile... 

We hope this helps.

Kind Regards,

Standard Bank Team

[ClintonPetersen]

Good day pls help I have been scammed and would like to reverse my deposit before they run away. How can I reverse the payment?

[FanaM1]

Good morning, @Celeste197.

Please note the below.

To have your funds reversed, you will have to request an EFT payment recall. The process can take up to 10 working days. You can use the below link to download a recall form. Once filled in, you can email it back to [email protected].

https://www.businessonline.standardbank.co.za/static_file/Business%20Online/sa/Forms%20for%20profile...

We hope this helps.

Kind Regards,
Standard Bank Team

[Celeste197]

Re: How to reverse a beneficiary payment back into my account

[Celeste197]

How do I reverse money from the beneficiary back into my account

[FanaM1]

Hi @malihleza08.

We'd like to assist; please tell us more about this so we can assist you.

We look forward to your response.

Regards,

Standard Bank Team

[malihleza08]

R100000.00 Directors fees

[FanaM1]

Hi, pAbi123.

Please note the below.

To have your funds reversed, you will have to request an EFT payment recall. The process can take up to 10 working days. You can use the below link to download a recall form. Once filled in, you can email it back to [email protected].



https://www.businessonline.standardbank.co.za/static_file/Business%20Online/sa/Forms%20for%20profile...



We hope this helps.



Kind Regards,

Standard Bank Team

[pAbi123]

Would like to reverse the payment I made today

[FanaM1]

Good morning, @nzafely.

We shared a link that will redirect you to downloading the form and using it to reverse your funds.

To have your funds reversed, you will have to request an EFT payment recall. The process can take up to 10 working days. You can use the below link to download a recall form. Once filled in, you can email it back to [email protected].

https://www.businessonline.standardbank.co.za/static_file/Business%20Online/sa/Forms%20for%20profile... 

We hope this helps.

Kind Regards,

Standard Bank Team

[nzafely]

How to reverse a payment

[FanaM1]

Hi @vufSog-nohtyv24.

We'd like to assist.

If you would like to reverse an EFT,

Please take some time and check the instructions we followed in order to reverse EFT payments.

We look forward to getting your input on this.

Regards,

Standard Bank Team

[vufSog-nohtyv24]

Yes

[FanaM1]

Hi @Burns.

Thank you for reaching out to us.

Kindly note that an immediate payment cannot be reversed once it has been completed.

The best possible option is to ask the beneficiary to assist you with reversing the funds.

Please feel free to contact us if you need any further information.

Regards,

Standard Bank Team

[Burns]

How can I reverse an immediate payment on to one of my beneficiaries?

[FanaM1]

Good day @Vkhumalo1.

Thank you for coming back to us.

For assistance, please see the link to download the dispute form

NB:
Fee R310
It’s not guaranteed.
Turnaround time is 10 business days.

Kindly forward the form to [email protected] for our team to assist further.

If you have any questions, please do not hesitate to contact us.

Regards,

Standard Bank Team

[Vkhumalo1]

please help me reverse a payment on my standard bank acount