Hi @misscarrol.
Thank you for reaching out.
You will need to fill out an EAP recall form and ask for the funds to be reversed if the payment was successfully processed.
Please take note of the below:
Fee R310
It’s not guaranteed.
Turnaround time is 10 business days.
Kindly forward the form to [email protected] for our team to assist further.
Kindly share your email address so we share the form with you.
awaiting your response with interest.
Kind regards,
Fana.
Standard Bank Team.