Hi @Fozia786.
We appreciate you reaching out to us.
Yes, it is possible to renew your bank card without visiting the branch.
Here are options you can use to order a replacement or renewal card.
- You can order a card on the mobile app. Provided you are registered for self-service banking.
- Reach out to us by calling 0861 201 000.
Collecting the card would be an issue; your ID book or card is needed before being handed to you.
You can visit the home affairs website, dha.gov.za, to book an ID replacement before ordering a replacement or renewal card.
Please feel free to contact me if you need any further information.
Warm regards,
Fana.
Standard Bank Team