Community

Share knowledge. Find answers. Ask questions.

Community

A one-stop forum for all your banking questions

sum1 accounts not showing on internet banking

Reply
Highlighted
carikester
Occasional Visitor

sum1 accounts not showing on internet banking

I opened two sum1 accounts for my children. At the ATM I could see the two accounts linked to my onw account, but can not see them on the Standardbank app, or website. How can I see and manage this from the app or site?

0 Kudos
Reply
1 REPLY
Community Coordinator

Re: sum1 accounts not showing on internet banking

Hello @carikester,

 

Please be advised that you can view all accounts on the mobile banking app provided that they've been linked to the card that you linked to the app. The linking of the accounts to the card must be done in branch. Once linked in branch it should automatically appear as a tile on the dashboard in the app.

  

Regards,

Mandy           

0 Kudos
Reply