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08-05-2024 01:23 PM
Good day, @45maphisa45.
Thank you for getting in touch.
It appears that a temporary network issue might be causing the app's unavailability.
To address this, kindly close the app entirely and ensure it's not running in the background. Then, relaunch it to check if the problem resolves.
Should the issue persist, please don't hesitate to reach out to us at 0860 123 000. Select options 3 and 4 for expedited assistance.
Thank you for your patience and understanding as we work to resolve this matter promptly.
Warm regards,
Standard Bank Team
07-05-2024 08:27 PM
07-05-2024 10:23 AM
Good morning, @Amahle_02.
We apologize for the inconvenience caused by the issues you're encountering with our banking app.
It seems that there may be a temporary network issue causing the app's unavailability.
To address this, please close the app and ensure it's not running in the background. Then, relaunch it to see if the problem resolves.
If the issue persists, please feel free to contact us at 0860 123 000, selecting options 3 and 4, for further assistance.
Thank you for your patience and understanding.
Best regards,
Standard Bank Team
05-05-2024 04:22 PM