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A one-stop forum for all your banking questions
22-02-2023 03:04 PM
Hi @JOHANE49.
Thank you for coming back to me.
The form has been forwarded to you with further instructions.
We are looking forward to hearing from you.
Regards,
Fana.
Standard Bank Team
22-02-2023 02:54 PM
22-02-2023 01:15 PM - edited 22-02-2023 01:28 PM
Good day, @JOHANE49.
We appreciate you contacting us.
Yes, fund reversals can be requested.
Kindly note also that if the transaction wasn't banked by the merchant, it'll take 10 working days for the funds to fall off the system and be reversed back into your account.
Please provide your email address so that we may send you the dispute form.
We are anticipating hearing from you.
best regards
Fana.
Team Standard Bank
21-02-2023 07:04 PM