Good morning, @Ravioli.
Please accept my sincere apologies for the inconvenience caused by the unresponsive email and long wait times on our call line.
We will address these issues internally to improve our communication channels and ensure better accessibility for our customers in the future.
First and foremost, we want to assure you that your security is of the utmost importance to us. We would like to assist you in setting up payments for your credit card by emailing us at [email protected] with your personal details.
Thank you for bringing this matter to our attention, and please rest assured that we are committed to resolving it swiftly and ensuring your peace of mind.
Warm regards,
Standard Bank Team