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A one-stop forum for all your banking questions
15-03-2024 11:47 AM
Hi @Keanunoble18.
We'd like to assist you.
Please email us at [email protected] with your personal details and further explanation so we are able to assist you.
We look forward to your email.
Regards,
Standard Bank Team
14-03-2024 08:29 PM
14-03-2024 10:44 AM - edited 14-03-2024 10:45 AM
Good morning, @margip.
Thank you for coming back to us.
Your email is noted, and we will reach out to assist further.
Regards,
Standard Bank Team
13-03-2024 01:02 PM
Email address is [email protected]
12-03-2024 12:07 PM
Good day, @margip.
We appreciate you contacting us.
We would like to investigate this situation for you and determine what is causing the delay.
Please provide your email address so that we can proceed faster.
We look forward to hearing from you.
Regards,
Standard Bank Team
12-03-2024 09:19 AM
Other than the balance, there are no transactions or payments reflecting on our online credit card statement. I see there have been several other complaints from customers complaining about the same problem in the last few weeks. I have emailed [email protected], as suggested in the replies, and have received no response. Has anyone managed to get this sorted out? In the meantime the statement balance is increasing, and I am not able to verify any transactions.